Shipping policy
Shipping Policy
Thank you for shopping with us. Below is everything you need to know about our shipping process.
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Order Processing Time
All orders are processed within 24–72 hours (excluding weekends and public holidays).
Once your order has been processed, it will be dispatched and you will receive a confirmation email with tracking details.
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Shipping Times & Delivery
Australia & Oceania (Fast Delivery)
Estimated delivery time: 5–10 business days
International (Worldwide Delivery)
Estimated delivery time: 7–15 business days
Please note that delivery times are estimates and may vary due to factors outside our control such as customs delays or carrier issues.
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Shipping Costs
We currently offer FREE shipping on all orders.
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Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Please allow a few days for tracking updates to appear in the system.
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Delays & Unexpected Issues
While we do our best to ensure timely delivery, delays may occur due to high demand, shipping carrier issues, or customs processing. We appreciate your patience and understanding.
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Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
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Lost or Stolen Packages
We are not liable for lost or stolen packages marked as delivered. If you experience any issues, please contact the shipping carrier directly or reach out to our support team.
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Contact Us
If you have any questions regarding your order, feel free to contact us at any time.